Associate Program Director

Brockton, MA

ABOUT US

Nonotuck Resources Associates (www.nonotuck.com) is a community-based agency providing residential services to people with disabilities since 1972. We believe in the vision of life sharing and its transformative power of caring for a person in a home-setting, Nonotuck provides personalized supports to people by matching them with caring providers who open their hearts, their minds and their homes.

Just shy of 1,200 people receive Caregiving with Love in either Shared Living or Adult Family Care. Each person is surrounded by loving, dedicated, experienced and compassionate team members who provide values-based services driven by personal preference, community inclusion, and the goal of a diversity of freely given relationships.

Associate Program Director (Full-time Exempt, Monday-Friday 8am-4pm)

Pay Range: Based on Experience

Benefits:

• Sign-On Bonus $2,000
• 401(k) with Employer Match
• Health, Dental, & Vision Insurance
• Disability and Life Insurance
• Flexible Spending Account, Health Savings Account, and Dependent Care Account Options
• Paid Time Off
• 13 Paid Holidays
• Annual increase with Profit Sharing
• Hybrid Office/Work from Home Model
• Mileage reimbursement
• Flexibility

Position Overview:

The Associate Program Director is a key leadership role at Nonotuck Resource Associates, designed to support and enhance the quality of care and services provided. This role emphasizes supervision of care managers and nurses, fostering team collaboration, and leading efforts in recruiting and qualifying shared living providers, all in alignment with Nonotuck’s values and principles.

Key Responsibilities:

• Supervision and Leadership:
  • Provide supervision and support to care managers and nurses, ensuring the delivery of high-quality care and adherence to Nonotuck standards and practices. Foster a culture of collaboration and teamwork across all program areas.
• Caregiver Development:
  • Lead the recruitment, onboarding, and development of a robust caregiver pool. Facilitate the early and active involvement of case managers (CMs) and registered nurses (RNs) in the caregiver matching process to ensure optimal alignment with the needs of individuals served.
• Direct Service and Leadership:
  • Carry a half-time caseload (initially and as needed) while assuming general Associate Program Director responsibilities. Serve as a member of the Brockton leadership team, actively contributing to strategic initiatives and operational excellence.
• Provider Recruitment and Qualification:
  • Assist Program Director with initiatives to recruit and qualify shared living providers.  Help to develop and implement strategies to attract, evaluate, and onboard providers who align with Nonotuck’s mission and values.
• Collaboration and Coordination:
  • Work closely with the Program Director and other team members to ensure cohesive program operations. Participate in team meetings and contribute to the development and implementation of program strategies and policies.
• Compliance and Quality Assurance:
  • Monitor compliance with state and federal regulations, Nonotuck policies, and best practices in care provision. Participate in quality assurance processes and initiatives to continually improve service delivery. Direct the program’s efforts to remain in compliant with Shared Living and AFC home/environmental requirements, as well as, record keeping and use of EMR systems.
• Training and Development:
  • Facilitate and participate in the training and professional development of staff, care managers, nurses, and shared living providers to ensure they are equipped with the necessary skills and knowledge.
• Emergency Response:
  • Coordinate and participate in the program’s emergency on-call response system, ensuring timely and effective responses to emergencies.
• Agency Liaison:
  • Act as a liaison with funding sources, service providers, and other stakeholders. Represent Nonotuck in external meetings and collaborations as required.
• Meetings & Trainings:
  • Participate in agency wide committees.
  • Participate in Director’s Team meetings.
  • Ongoing educational information, trainings to all members & caregivers on health and aging, member specific trainings, seasonal and current health/public health conditions. 
• Other:
  • Engage in program development, special projects and any other duties as assigned by the Executive Team.
  • Any and all duties deemed essential to assist the agency, office, team or people we support.
  • Ability to drive a motor vehicle to the home(s) of people served (see requirement below).
  • Ability to work weekends several times throughout the year. 

 Qualifications:

• Bachelor's Degree required; Masters Degree preferred.
• Recent experience with elders, those who have been diagnosed with ID/D, ABI or who have chronic conditions affecting their ability to in the community.
• Supervisory and Program Management Experience
• Displays a high level of initiative, confidentiality, and communication skills.
• High degree of literacy with computers and technology
• Community experience that expands specifically to the Department of Developmental Services, Adult Foster Care Services, HCBS waivers (supporting those with a Brain Injury or those who have chronic conditions affecting their availability to live safely in the community) preferred.
• Valid driver's license with an excellent RMV record (subject to RMV background check).
• Background check required.

Affirmative Action / EEO Policy:  

Nonotuck provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Nonotuck Resource Associates is an equal opportunity employer. We encourage individuals with diverse backgrounds and experiences to apply.

Wellness, Civility, and Diversity:

“I'm very thankful to be a part of the Nonotuck team. A company that tries to make a difference in the life of the employees and the people we serve is truly something I celebrate.” – Nonotuck Employee

At Nonotuck we believe that to care for others, we must care for ourselves and that in order to best support the people we serve, we must cultivate wellness in our own lives. The Nonotuck Wellness Initiative aims to strengthen the Nonotuck community by supporting individual wellbeing, so each person can show up as their best selves in service of our mission. Through wellness programs hosted by Nonotuck, dedicated wellness hours, and partnerships with leading wellness organizations, the Wellness Initiative is constantly evolving to meet the needs of our community.

Nonotuck has always been committed to employee wellness: with staff surveys, great health insurance at a reasonable cost, plenty of time off, good starting salary and yearly raises with potential profit sharing.  In addition to these benefits and our core values, Nonotuck aims to foster a culture of kindness and civility through the Civility Initiative. The Civility Initiative began in 2009 to create Nonotuck as an island of civility in an ocean of incivility.

Nonotuck is deeply committed to Diversity, Equity and Inclusion. We are committed to fostering and maintaining a work environment where diversity, equity and inclusion are fully integrated into everything we do for the benefit of our employees and the people that we serve. Nonotuck welcomes people from all backgrounds and walks of life, and this is reflected in our largely diverse community.