We are seeking a person with strong project management skills that can help translate technical work into clear plans and outcomes. The Information Technology Project Coordinator will enable Nonotuck to deliver technology and process projects on time, on budget, and in compliance, by providing structured coordination, documentation, stakeholder communication, and project planning across departments, enabling SMEs, developers, and leaders to focus on decisions and content, not logistics.  While a working understanding of IT is important, the value of this role is in managing the work while bringing clarity, structure, timelines, and coordination across project participants and departments. This position is ideal for someone with a general knowledge of information technology with primary strengths in planning, organization, communication, follow-through, and accountability.  

ABOUT US

Nonotuck Resources Associates (www.nonotuck.com) is a community-based agency providing residential services to people with disabilities since 1972. We believe in the vision of life sharing and its transformative power of caring for a person in a home-setting, Nonotuck provides personalized supports to people by matching them with caring providers who open their hearts, their minds and their homes.

Just shy of 1,200 people receive Caregiving with Love in either Shared Living or Adult Family Care. Each person is surrounded by loving, dedicated, experienced and compassionate team members who provide values-based services driven by personal preference, community inclusion, and the goal of a diversity of freely given relationships.

Benefits:

• Sign-On Bonus $2,000
• 401(k) with Employer Match
• Health, Dental, & Vision Insurance
• Disability and Life Insurance
• Flexible Spending Account, Health Savings Account, and Dependent Care Account Options
• Paid Time Off
• 13 Paid Holidays
• Annual increase with Profit Sharing
• Hybrid Office/Work from Home Model
• Mileage reimbursement
• Flexibility

Information Technology Project Coordinator (Full-time Exempt, Monday-Friday)

Key Responsibilities:

Planning & Coordination

• Facilitate project intake and scoping; document goals, stakeholders, assumptions, risks, and constraints.
• Build and maintain lightweight project plans (timeline, milestones, dependencies) in Planner/Tasks or Project for the Web; maintain shared calendars, Teams groups, SharePoint project sites, distribution groups.
• Schedule and run follow up meetings, working-group meetings, backlog reviews.  Schedule and organize Steering Committee and Subcommittee sessions; prepare agendas and capture minutes/action items; send meeting agendas and follow up emails.

Documentation & Governance

• Maintain project documents and plans in SharePoint: governance charters, decision logs, risk analysis, change requests, status reports, UAT (user acceptance testing) scripts, release notes, training documentation.
• Track decisions and approvals; keep an auditable trail for HIPAA, contractual, and policy compliance.
• Support content governance for the Intranet: site owner lists, review cycles, naming conventions, versioning, and archival standards.

Communication & Change Management

• Draft concise stakeholder updates, release communications, and training notices; coordinate with Executive Team/HR/Operations on rollout plans.
• Prepare simple how‑to guides, brief videos, and knowledge base pages; ensure plain language and WCAG‑compliant (accessibility) formatting.
• Monitor feedback channels; triage issues to the right owner; track resolution.

Execution Support

• Coordinate data collection and validation for NOVA (EMR) configurations, forms, and workflows; track UAT feedback; manage cutover checklists, rollout, and adoption.
• Support SharePoint site builds: template decisions and application, navigation catalogs, permissions requests (least‑privilege), and content migration scheduling.
• Partner with IT for access provisioning and permission structure, MFA, device readiness, and HIPAA safeguards, as needed.

Compliance & Risk

• Apply HIPAA principles (minimum necessary, access controls, audit trails); escalate suspected PHI issues immediately.
• Ensure ADA/WCAG 2.1 AA (accessibility) considerations in documents, pages, and communications (alt text, headings, color contrast, captions).
• Maintain risk/issue logs; surface blockers early; propose mitigation and decision options.      

Required Qualifications:

• Familiarity with Microsoft 365 (SharePoint, Teams, Planner, OneDrive, Forms, Excel/Power Query; bonus: Power Automate/Power Apps, database, AI).
• Strong writing, organizational, and follow up skills and ability to produce clear, accessible materials.
• Working knowledge of HIPAA compliance and data privacy; comfort applying least privilege access and audit practices.

Preferred Qualifications:

• 2-4 years experience working in health & Human services or nonprofit a plus
• Exposure to EMR systems, healthcare workflows, or quality/compliance (QE/Clinical).
• Experience with SharePoint information architecture and basic content organization and development.
• Basic data skills (CSV/Excel cleanup, data validation) and UAT (User Acceptance Testing) coordination.
• Change management certifications (Prosci) or PMP/CAPM (not required).
• Detail oriented, organized, and able to manage multiple workstreams with firm follow up.

Affirmative Action / EEO Policy:  

Nonotuck provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Nonotuck Resource Associates is an equal opportunity employer. We encourage individuals of all backgrounds and experiences to apply.

Wellness, Civility, and Diversity:

“I'm very thankful to be a part of the Nonotuck team. A company that tries to make a difference in the life of the employees and the people we serve is truly something I celebrate.” – Nonotuck Employee

At Nonotuck we believe that to care for others, we must care for ourselves and that in order to best support the people we serve, we must cultivate wellness in our own lives. The Nonotuck Wellness Initiative aims to strengthen the Nonotuck community by supporting individual wellbeing, so each person can show up as their best selves in service of our mission. Through wellness programs hosted by Nonotuck, dedicated wellness hours, and partnerships with leading wellness organizations, the Wellness Initiative is constantly evolving to meet the needs of our community.

Nonotuck has always been committed to employee wellness: with staff surveys, great health insurance at a reasonable cost, plenty of time off, good starting salary and yearly raises with potential profit sharing.  In addition to these benefits and our core values, Nonotuck aims to foster a culture of kindness and civility through the Civility Initiative. The Civility Initiative began in 2009 to create Nonotuck as an island of civility in an ocean of incivility.

Nonotuck is deeply committed to Diversity, Equity and Inclusion. We are committed to fostering and maintaining a work environment where diversity, equity and inclusion are fully integrated into everything we do for the benefit of our employees and the people that we serve. Nonotuck welcomes people from all backgrounds and walks of life, and this is reflected in our largely diverse community.

Join Nonotuck Resource Associates and contribute to our mission of providing high-quality and compassionate support to individuals. We offer a supportive work environment, competitive compensation, and opportunities for professional growth